03 9762 8800


Delivery Times:

PLEASE NOTE: Any online orders placed from Friday 21st December 2018 to Tuesday 1st January 2019, will be despatched on Wednesday 2nd January 2019 due to Christmas closure.

Standard delivery time: Between 5 and 7 business days within Australia.

Express delivery time: Between 1 and 2 business days within Australia.

Once your delivery has been dispatched, you will receive an email notification and a tracking number. If you have not received your delivery within this time, please send an email to orders@dontek.com.au or call us on 03 9762 8800 and we will look into this for you.

Delivery Costs:

Orders over $250Free

Customer Pick Up:

Why not choose a different delivery option? Have your online purchase ready to collect from Dontek’s Bayswater location. Location details are:

19 Melrich Road

Bayswater VIC 3153

Australia Mon–Fri: 9.00am–4:30pm (AEDT)

Sat: Closed Sun: Closed

We will contact you as soon as your parcel is ready for pick up.

Lost or Damaged Goods:

If your order is lost or damaged in transit, please email us at orders@dontek.com.au or call 03 9762 8800 so that we may assist you.