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Delivery Times:

Standard delivery time: Between 5 and 7 business days within Australia. PLEASE NOTE: Australia Post are experiencing considerable delays at the present time. Please allow a few extra days for your item to arrive. Thank you.

Express delivery time: Between 1 and 2 business days within Australia.

Once your delivery has been dispatched, you will receive an email notification and a tracking number. If you have not received your delivery within this time, please send an email to orders@dontek.com.au or call us on 03 9762 8800 and we will look into this for you.

We currently only deliver within Australia online. However, if you are from outside Australia, please call us and we can organise delivery for you.

Delivery Costs:

Orders over $75.00Free

Customer Pick Up:

Why not choose a different delivery option? Have your online purchase ready to collect from Dontek’s Bayswater location. Location details are:

19 Melrich Road

Bayswater VIC 3153

Australia Mon–Fri: 9.00am–4:30pm (AEDT)

Sat: Closed Sun: Closed

We will contact you as soon as your parcel is ready for pick up.

Lost or Damaged Goods:

If your order is lost or damaged in transit, please email us at orders@dontek.com.au or call 03 9762 8800 so that we may assist you.